Shipping Options:

I offer various shipping options for your purchase. The exact shipping costs and delivery times will be calculated and displayed during the ordering process. Shipping options include standard delivery services as well as express shipping for faster delivery.

Delivery Countries:

The jewellery can be shipped throughout the entire European region. If needed, please feel free to contact me for specific information regarding shipping options to your country.

Legal Framework and Customs Regulations:

Please note that all shipping processes comply with applicable European laws and regulations. No duties or import taxes apply for intra-community deliveries.

Return Policy:

I place great importance on your satisfaction with your jewellery. If you have any reason for complaint, please inform me within 14 days of receiving the goods. According to European consumer protection guidelines, you have the right to return or exchange within this period.

Secure Shipping:

Your orders will be carefully packaged to ensure optimal protection for your jewellery during transportation. We collaborate with reliable shipping partners to guarantee a safe and timely delivery of your order.

Shipping to Non-European Countries:

For customers residing outside the European region who are interested in my jewellery, I kindly request that you contact me via email before placing an order. Please send your inquiries to schmuck@sarahcossham.de.